Our Services

Need to discuss ideas? Need to audit your network security? Need to ugprade your POS?

PROFESSIONAL SERVICES

Virtex Solutions are here to listen, collaborate and work with you to design a solution to meet your needs. We provide a number of services to support you and your business. Our core services are featured below. Please contact us to discuss your needs.

SOLUTION DESIGN

We work with you in your business to understand your business opportunities. Together we design a solution and develop a proof of concept collaboratively. We project manage the solution through execution, testing and delivery.

INSTALLATION

We are experts in POS, computer hardware, network equipment installation in convenience and fuel industries. We plan and prepare the installation closely with you to ensure minimal impact to your business operations.

SUPPORT

We have a highly experienced team of technical professionals to support all IT, POS, Security aspects of your business.

We provide a range of services, including but not limited to:

Backups and disaster recovery
Networking improvements
Computer repairs and services
Security camera systems
General maintenance and support
Sourcing and procuring hardware, software, peripherals, IT and POS equipment

We provide end-to-end technical support on a tiered support plan.

Tier 1 – Ad hoc as required
Tier 2 – Annual support plan
Tier 3 – Ongoing support plan

* Tiers will be tailored to the size, complexity and requirements of your business.

Our Products

Critical Information on PORTING Mobile Numbers

An additional identity verification process will be used to verify the identity of the person making a porting request, prior to the mobile service number being ported.

In the event that any customer suspects that their mobile service has been fraudulently ported, you should immediately report this to;

Australian Federal Police or relevant State or Territory Police and government services that support customers whose mobile service number is the subject of an unauthorised port, such as Scamwatch and IDCARE.